How much does a garage CRM cost?

Systems start from £999 to build, plus £79 a month for hosting, security, daily backups and small improvements. A fixed price follows a short call. Bookings, job cards and MOT reminders are a common first step.

Can it look up a vehicle from its registration?

Vehicle lookup services exist, but they are usually paid services or need their own approval. Where it makes sense for you, we connect one and include its cost in the quote. Otherwise vehicle details are entered once and kept for every future visit.

Does it replace the MOT testing service?

No. MOT results are still recorded on the government's MOT testing service, exactly as now. The CRM keeps your own record of the booking, the result and any advisories, so you can follow them up and remind the customer next year.

Can customers approve extra work from their phone?

Yes. The technician's notes, photos and price are sent as a link. The customer approves or declines, and the answer is saved on the job card with the time.

You do. Everything in the system is your business's data. You can export it as a spreadsheet whenever you like, and if you ever leave, you take a full export with you.

Should I use garage management software instead?

Many garages do well with established garage management software, especially if you want parts catalogues and supplier ordering built in. A custom system is worth it when you also run other things, such as sales, hire or bodywork, or you want your bookings and reminders to sit on your own website.

Custom CRM · Garages

A garage CRM, from job card to MOT reminder

Every vehicle, job card, part and reminder in one place, so the workshop knows what is next and customers stop ringing to ask if the car is ready.

Talk about your systemFrom £999 + £79 a month

Free first call, no obligation
A fixed price for each step
Built around how you work

Sound familiar?

Where the week goes.

MOT reminders that never go outYou know a car is due again next year, but sending reminders depends on someone having time to go through the list. Without one, the driver books wherever is nearest.
Paper job cardsJob cards get oily, go missing or cannot be read. When a customer comes back with a question, finding what was done last time means digging through a box.
Extra work agreed by phoneA technician finds worn brakes, you ring the customer and they say yes. Later there is a disagreement about what was agreed, and there is no record.
Parts in, parts outWhich parts were ordered for which car, from which supplier, and whether they have arrived. Returns and warranty claims get forgotten.
Is my car ready?The phone rings all afternoon with customers asking for updates, each one pulling someone away from the ramp.

What we build

The parts of your system.

Every system is built around how you already work, so you only get the parts you need. These are the ones most garages ask for.

Vehicles and customers

Every vehicle by registration, with its history and due dates.

Vehicle records by registration with make, model and mileage
MOT and service due dates on every vehicle
A full history of every job done on it
Customers with more than one car, and business or fleet accounts

Bookings

Customers book online, and the workshop diary shows what fits where.

Online booking for MOTs, services and diagnostics
Diary by bay or ramp and by technician
Drop-off and collection times
Courtesy car bookings

Digital job cards

A job card on a tablet or phone that the whole garage can see.

Reported fault, checks carried out and work done
Technician notes and photos or short videos of what they found
Time recorded against each job
Extra work sent to the customer to approve, with the time and who approved it logged

Parts

Parts tracked from order to invoice.

Parts added to each job with supplier, cost and selling price
Orders to suppliers recorded, and marked when they arrive
Parts kept in stock, with a list of what is running low
Returns and warranty claims followed up

Invoices and payments

Invoice straight from the job card.

Invoice created from the job card, including parts and labour
Payment link sent by text or email, through a payment provider
Monthly statements for account and fleet customers
Exports for your accountant or accounting software

Reminders and updates

Messages that bring cars back and keep customers informed.

MOT and service due reminders
Follow-ups on advisories from the last MOT or service
A ready-for-collection message when the job is signed off

A day with it

What changes on a normal day.

An example of how the system fits into the day. Yours is built around your own routine.

8:00The board shows each bay's jobs for the day. MOTs booked online last night have already slotted into the diary.
9:30A technician finds worn brake discs. Photos and a price go to the customer by text, and they approve from their phone. The approval is saved on the job card.
11:00The discs arrive from the supplier and are marked in, so the technician knows the job can carry on.
15:00The job is signed off. The customer gets a ready-for-collection message with the invoice and a payment link, and the phone stays quiet.
17:00Reminders are lined up for customers whose MOT is due next month, along with follow-ups on last month's advisories.

Always included

Lives on your own website behind a private login, and works on your phone
Login protected with a one-time code; encrypted connection and automatic backups
Your data stays yours: export it any time, and we hand it over if you leave
Hosting, security updates and small improvements in the £79 a month
A fixed price for each step, agreed before we start

Not sure what you need?

Tell us how your business runs today. We will suggest the smallest system that saves you the most time, and whether an off-the-shelf app would do the job instead.

Get a free quote

Our promises

Our promises to you.

No surprises on price, no locking you in, and no going quiet once the site is live.

The price on your quote is the priceFixed and agreed in writing before we start. Anything extra only happens if you approve its price first.
Pay the rest when you are happyHalf to start. The other half only when you have approved the site and it goes live.
Two rounds of changes includedBefore launch, you get two full rounds of changes to the design and words at no extra cost.
30 days of free fixes after launchIf anything we built does not work as it should in the first 30 days, we fix it free.
A reply the same working daySend a message Monday to Friday and you hear back the same day, from someone who knows your project.
Leave when you like and keep everythingNo minimum term on monthly plans, just 30 days' notice. Your site, files and domain stay yours, and we help you move.

The full details are in our terms.

Garages: questions about a custom system

How much does a garage CRM cost?: Systems start from £999 to build, plus £79 a month for hosting, security, daily backups and small improvements. A fixed price follows a short call. Bookings, job cards and MOT reminders are a common first step.
Can it look up a vehicle from its registration?: Vehicle lookup services exist, but they are usually paid services or need their own approval. Where it makes sense for you, we connect one and include its cost in the quote. Otherwise vehicle details are entered once and kept for every future visit.
Does it replace the MOT testing service?: No. MOT results are still recorded on the government's MOT testing service, exactly as now. The CRM keeps your own record of the booking, the result and any advisories, so you can follow them up and remind the customer next year.
Can customers approve extra work from their phone?: Yes. The technician's notes, photos and price are sent as a link. The customer approves or declines, and the answer is saved on the job card with the time.
Who owns the data?: You do. Everything in the system is your business's data. You can export it as a spreadsheet whenever you like, and if you ever leave, you take a full export with you.
Should I use garage management software instead?: Many garages do well with established garage management software, especially if you want parts catalogues and supplier ordering built in. A custom system is worth it when you also run other things, such as sales, hire or bodywork, or you want your bookings and reminders to sit on your own website.

Tell us how your garages business runs. We'll show you what can run itself.

Two minutes to fill in. You'll see a first look at your website straight away, and we reply the same working day.

Get a free quote See prices

Free and no obligation
A fixed price, not an estimate
Half up front, the rest when you are happy
You own everything we build