How much does a CRM for a cleaning company cost?

Systems start from £999 to build, plus £79 a month for hosting, security, daily backups and small improvements. After a short call we give you a fixed price. Most cleaning companies start with recurring visits, the rota and invoicing.

Can cleaners see every client's address and key codes?

No. You choose what each person sees. Usually a cleaner sees only today's visits with the access notes they need, and loses access when they stop working for you.

Does it handle commercial contracts as well as homes?

Yes. Offices, shops and communal areas can have their own sites, contacts, checklists and monthly contract prices, next to your domestic clients.

Can my instant quote on the website feed into it?

Yes. If we build or already look after your website, quote requests go straight into the system as new enquiries, ready to turn into a booking.

You do. Everything in the system is your business's data. You can export it as a spreadsheet whenever you like, and if you ever leave, you take a full export with you.

Is there cleaning software that would do this already?

Yes, there are scheduling apps made for cleaning businesses, and for a small team with simple rounds one of those may be all you need. A custom system is worth it when you mix domestic, commercial and one-off work, hold lots of keys, or want it to work exactly the way your team already does.

Custom CRM · Cleaning companies

A CRM for cleaning companies that runs the rota

Recurring cleans, rotas, keys, checklists and invoices in one place, so a sick day or a holiday does not turn into a morning on the phone.

Talk about your systemFrom £999 + £79 a month

Free first call, no obligation
A fixed price for each step
Built around how you work

Sound familiar?

Where the week goes.

The rota falls apart at 7amA cleaner texts in sick and you spend the next hour moving visits around, texting other cleaners and letting clients know. Nobody else can do it because it all lives in your head.
Keys and access codes on paperWhich cleaner has which key, the alarm code for the office on the high street, where the spare is hidden. If the notebook goes missing, so does a lot of trust.
Regular cleans that driftA client skips a fortnight, goes on holiday, or asks to move to Thursdays. A few changes later, the pattern in the diary no longer matches what anyone agreed.
A complaint with nothing to check againstA client says the bathroom was missed. Without a checklist or a photo from the visit, it is your word against theirs.
Invoicing regular clients every monthWorking out how many visits each client had, adjusting for skipped weeks and extras, then writing and chasing invoices.

What we build

The parts of your system.

Every system is built around how you already work, so you only get the parts you need. These are the ones most cleaning companies ask for.

Clients and sites

Everything a cleaner needs to know about a home or office, kept with the client and shown only to the people who need it.

Each home or office with access notes, parking, pets and alarm instructions
Client preferences and anything not to touch
Agreed price per visit or per month, and what each clean includes
Commercial sites with their own contacts, rooms and opening times

Recurring visits

Set a clean up once and it repeats, with changes handled without breaking the pattern.

Weekly, fortnightly, monthly or custom patterns
Skip or move a single visit without changing the rest
Holiday pauses that restart on their own
One-off cleans alongside: end of tenancy, deep cleans, after builders

Rota and cleaners

Who is where each day, and what to do when someone is off.

A daily and weekly rota for every cleaner or team
Reassign a sick cleaner's visits and tell the clients in one go
Each cleaner sees only today's visits and the notes they need, on their phone
Hours and visits per cleaner, ready to export for payroll

Checklists and quality

A record of what was done on every visit.

Checklists per site or type of clean, ticked off on the phone
Photos from the visit saved against it
Issues reported straight away: something broken, supplies running low
A feedback or review request after the visit

Key register

A proper record of every key you hold.

Every key logged with a coded tag, so a lost key does not show an address
Signed out to a cleaner and signed back in, with the date
A reminder when a key has not come back
Access codes stored privately, not in a notebook

Quotes, invoices and payments

From instant quote to paid invoice without retyping anything.

Instant quote requests from your website arrive in the system
Monthly invoices for regular clients, worked out from the visits that happened
Card payment links, or Direct Debit through a provider such as GoCardless if you have an account
Automatic reminders for unpaid invoices

A day with it

What changes on a normal day.

An example of how the system fits into the day. Yours is built around your own routine.

7:00A cleaner texts in sick. You open the rota, move her visits to colleagues who have space, and the clients are told who is coming instead.
8:00Each cleaner opens today's list on their phone: addresses, access notes and the checklist for each visit. No group chat needed.
12:30A cleaner reports a cracked shelf at one home, with a photo, before the client has noticed. You message the client from the visit record.
16:00Checklists for the day are ticked off. One key has not been signed back in, so it shows on tomorrow's list.
Month endInvoices for regular clients are worked out from the visits that actually happened, including the skipped week and the extra oven clean, and sent with a payment link.

Always included

Lives on your own website behind a private login, and works on your phone
Login protected with a one-time code; encrypted connection and automatic backups
Your data stays yours: export it any time, and we hand it over if you leave
Hosting, security updates and small improvements in the £79 a month
A fixed price for each step, agreed before we start

Not sure what you need?

Tell us how your business runs today. We will suggest the smallest system that saves you the most time, and whether an off-the-shelf app would do the job instead.

Get a free quote

Our promises

Our promises to you.

No surprises on price, no locking you in, and no going quiet once the site is live.

The price on your quote is the priceFixed and agreed in writing before we start. Anything extra only happens if you approve its price first.
Pay the rest when you are happyHalf to start. The other half only when you have approved the site and it goes live.
Two rounds of changes includedBefore launch, you get two full rounds of changes to the design and words at no extra cost.
30 days of free fixes after launchIf anything we built does not work as it should in the first 30 days, we fix it free.
A reply the same working daySend a message Monday to Friday and you hear back the same day, from someone who knows your project.
Leave when you like and keep everythingNo minimum term on monthly plans, just 30 days' notice. Your site, files and domain stay yours, and we help you move.

The full details are in our terms.

Cleaning companies: questions about a custom system

How much does a CRM for a cleaning company cost?: Systems start from £999 to build, plus £79 a month for hosting, security, daily backups and small improvements. After a short call we give you a fixed price. Most cleaning companies start with recurring visits, the rota and invoicing.
Can cleaners see every client's address and key codes?: No. You choose what each person sees. Usually a cleaner sees only today's visits with the access notes they need, and loses access when they stop working for you.
Does it handle commercial contracts as well as homes?: Yes. Offices, shops and communal areas can have their own sites, contacts, checklists and monthly contract prices, next to your domestic clients.
Can my instant quote on the website feed into it?: Yes. If we build or already look after your website, quote requests go straight into the system as new enquiries, ready to turn into a booking.
Who owns the data?: You do. Everything in the system is your business's data. You can export it as a spreadsheet whenever you like, and if you ever leave, you take a full export with you.
Is there cleaning software that would do this already?: Yes, there are scheduling apps made for cleaning businesses, and for a small team with simple rounds one of those may be all you need. A custom system is worth it when you mix domestic, commercial and one-off work, hold lots of keys, or want it to work exactly the way your team already does.

Tell us how your cleaning companies business runs. We'll show you what can run itself.

Two minutes to fill in. You'll see a first look at your website straight away, and we reply the same working day.

Get a free quote See prices

Free and no obligation
A fixed price, not an estimate
Half up front, the rest when you are happy
You own everything we build