How much does a salon or barber CRM cost?

Systems start from £999 to build, plus £79 a month for hosting, security, daily backups and small improvements. You get a fixed price after a short call. Booking with deposits and client records is a common first step.

I already use a booking app. Why would I change?

You may not need to. If your app does what you need and the fees are fair, keep it, and we can link it to your website. A system on your own site makes sense when you want your client list in your own hands, need things the app does not do, or would rather not pay fees on every booking.

Can I take deposits only for some services?

Yes. You choose which services need a deposit or full payment, and how much. Payments go through a payment provider straight to your account.

Is client information kept private?

Yes. The system sits behind a login that needs a one-time code, on an encrypted connection, with daily backups. You choose what each member of staff can see, and clients only ever see their own bookings.

Who owns the client list?

You do. Everything in the system is your business's data. You can export it as a spreadsheet whenever you like, and if you ever leave, you take a full export with you.

Does it work for walk-in barbers?

Yes. Walk-ins can be added to the diary as they come in, so you still see the day properly, and regulars still get their nudge when they are due back.

Custom CRM · Salons and barbers

A salon and barber CRM built around your chairs

Online booking, deposits, client notes, consultation forms and nudges for regulars, kept on your own website rather than someone else's app.

Talk about your systemFrom £999 + £79 a month

Free first call, no obligation
A fixed price for each step
Built around how you work

Sound familiar?

Where the week goes.

No-shows on your busiest daysA Saturday slot sits empty because someone forgot, and there was no deposit to cover it. You only find out when they do not walk in.
Bookings in your DMsClients book through Instagram, WhatsApp, a phone call and a booking app. Between clients you are replying to messages instead of cutting.
Client cards and colour notesColour formulas, preferences and allergies sit on record cards or in one stylist's head. When that stylist is off, nobody knows what the client had last time.
Patch tests and consultationsPatch test dates and consultation forms are on paper, if anywhere. It is hard to check before a colour appointment that the right steps were taken.
Working out pay at the end of the weekCommission, chair rent and product sales worked out by hand from the till and the diary.

What we build

The parts of your system.

Every system is built around how you already work, so you only get the parts you need. These are the ones most salons and barbers ask for.

Online booking

Clients book the right person, service and time from their phone, with your rules built in.

Choose a stylist or barber, a service and a time
Deposits or full payment for the services you choose, through a payment provider
Your cancellation policy shown at booking and in reminders
Reminders with a link to move the booking, and a waiting list for full days
Walk-ins logged too, so the diary shows the real day

Client records

The client's history in one place, whoever is behind the chair.

Visit history: who did what, and when
Colour formulas and technical notes
Preferences, allergies and anything to remember
Before and after photos, where the client has agreed

Consultations and patch tests

The forms and records you need before certain treatments, kept against the client.

Consultation forms sent to new clients before their first visit
Patch test dates recorded, and checked when a colour service is booked
Signed consent stored with the date
A prompt when a form needs updating

Bringing regulars back

A friendly nudge at the right time, for clients who have agreed to hear from you.

A message when a regular is due their next cut or treatment
Offers for quieter days, sent only to clients who opted in
A Google review request after a visit

Staff and takings

The numbers you need to pay people properly, without a calculator on a Sunday.

Diaries and working hours for each member of staff
Commission or chair rent worked out from the bookings
Takings by person and by service
Gift vouchers sold and redeemed

A day with it

What changes on a normal day.

An example of how the system fits into the day. Yours is built around your own routine.

8:45Bookings made overnight are in the diary, each with a deposit taken. Nobody had to answer a message after closing.
10:00A new client books a colour. The system shows there is no patch test on record yet, so you book one first.
13:00A client does not turn up. The deposit is kept under your policy, and the slot is offered to the waiting list.
16:00Regulars who are due their next cut get a nudge with a link to book with their usual barber.
19:00At closing you see today's takings by stylist, ready for commission at the end of the week.

Always included

Lives on your own website behind a private login, and works on your phone
Login protected with a one-time code; encrypted connection and automatic backups
Your data stays yours: export it any time, and we hand it over if you leave
Hosting, security updates and small improvements in the £79 a month
A fixed price for each step, agreed before we start

Not sure what you need?

Tell us how your business runs today. We will suggest the smallest system that saves you the most time, and whether an off-the-shelf app would do the job instead.

Get a free quote

Our promises

Our promises to you.

No surprises on price, no locking you in, and no going quiet once the site is live.

The price on your quote is the priceFixed and agreed in writing before we start. Anything extra only happens if you approve its price first.
Pay the rest when you are happyHalf to start. The other half only when you have approved the site and it goes live.
Two rounds of changes includedBefore launch, you get two full rounds of changes to the design and words at no extra cost.
30 days of free fixes after launchIf anything we built does not work as it should in the first 30 days, we fix it free.
A reply the same working daySend a message Monday to Friday and you hear back the same day, from someone who knows your project.
Leave when you like and keep everythingNo minimum term on monthly plans, just 30 days' notice. Your site, files and domain stay yours, and we help you move.

The full details are in our terms.

Salons and barbers: questions about a custom system

How much does a salon or barber CRM cost?: Systems start from £999 to build, plus £79 a month for hosting, security, daily backups and small improvements. You get a fixed price after a short call. Booking with deposits and client records is a common first step.
I already use a booking app. Why would I change?: You may not need to. If your app does what you need and the fees are fair, keep it, and we can link it to your website. A system on your own site makes sense when you want your client list in your own hands, need things the app does not do, or would rather not pay fees on every booking.
Can I take deposits only for some services?: Yes. You choose which services need a deposit or full payment, and how much. Payments go through a payment provider straight to your account.
Is client information kept private?: Yes. The system sits behind a login that needs a one-time code, on an encrypted connection, with daily backups. You choose what each member of staff can see, and clients only ever see their own bookings.
Who owns the client list?: You do. Everything in the system is your business's data. You can export it as a spreadsheet whenever you like, and if you ever leave, you take a full export with you.
Does it work for walk-in barbers?: Yes. Walk-ins can be added to the diary as they come in, so you still see the day properly, and regulars still get their nudge when they are due back.

Tell us how your salons and barbers business runs. We'll show you what can run itself.

Two minutes to fill in. You'll see a first look at your website straight away, and we reply the same working day.

Get a free quote See prices

Free and no obligation
A fixed price, not an estimate
Half up front, the rest when you are happy
You own everything we build